NHLDS Quality Management Systems Attain ISO 9001:2015 Certification
Kampala - 31st July 2023
The National Laboratory and Diagnostic Services (NHLDS) has obtained the prestigious ISO 9001:2015 certification from the International Standards Organization. The announcement was made during a staff meeting at NHLDS boardroom by Commissioner Dr. Susan Nabadda.
The institution's Quality Management policy and guidelines underscore the commitment of management to adopt and implement ISO 9001:2015. This strategic move aims to foster a culture of best practices and continuous improvement within NHLDS, positioning it as the most attractive organization to development partners, government entities, and employees.
The ISO 9001:2015 standard outlines the requirements for a quality management system (QMS), enabling organizations to showcase their ability to consistently deliver products and services that meet both customer and regulatory demands. Among the ISO 9000 series, this standard stands out as the most widely recognized and the only one to offer organizations the opportunity to obtain certification.
This accomplishment reflects NHLDS's dedication to maintaining high-quality services and operations. With ISO 9001:2015 certification in place, NHLDS is poised to enhance its efficiency, effectiveness, and customer satisfaction, while continuously striving for excellence in the field of laboratory and diagnostic services.
For more detailed information about the quality policy and guidelines of NHLDS, access the document here: https://www.cphl.go.ug/sites/default/files/2023-07/Quality%20Policy%20%26%20Objectives.pdf